Firstly, there's absolutely no call out charge if that's what you're asking. Secondly if we come out to your house in the middle of the night and we don't actually do any repairs, there's no cost either.
The only time you will incur a cost is if we perform any remedial work when we turn up. The cost will be entirely dependent on what needs doing.
We are based in North Leeds. Unfortunately we don't have a customer facing office at present. We are in the process of moving our operations to a business park in Horsforth where customer will be able to attend.